Privacy Policy

How we handle the information you share through this page.

Last updated: 21 October 2026

This policy covers us.thediamondpackersmovers.com, a page for customers in the United States who need moving help in India. It is run by The Diamond Packers and Movers (“we”, “us”), a packing and moving company based at First Floor, Opposite Maa Durga Mandir, Nai Basti Gopalpur, Gohalpur, Jabalpur, Madhya Pradesh 482002, India. All our services are carried out in India.

Information we collect

When you send the enquiry form, we receive the details you enter: your name, email address, phone or WhatsApp number, your location in the US, the city in India, the service you need, your expected date, the best time to reach you, and any message you add. We also receive your device’s time zone, so we can contact you at a suitable time.

If you arrived from an online ad, the form also passes on the ad campaign details from the page address (such as the campaign name), so we know which ads are working.

When you contact us on WhatsApp, by phone or by email, we receive your number or email address and your messages.

How we use it

  • to reply to your enquiry and contact you about it
  • to prepare a quote and plan the work you ask for
  • to carry out and coordinate the work in India
  • to understand which of our ads bring enquiries

We do not sell your personal information.

How your enquiry is sent and stored

Form enquiries are sent to our business email inbox, which is provided by our email host. Our web host stores basic technical logs, such as IP addresses, to keep the page secure.

Cookies and advertising

We use Google Ads to show ads for this page, and the Google Ads tag to measure whether our ads lead to enquiries. Google may set cookies or use similar technology for this. You can manage how Google uses your data for ads at adssettings.google.com, and learn more at policies.google.com/technologies/ads.

The page also loads fonts from Google Fonts, which receives your IP address when the page loads.

If you contact us on WhatsApp, your messages are handled by WhatsApp (Meta) under its own privacy policy.

Sharing

We share your details only with our team and, where needed to carry out your job, with partners who do part of the work in India. We may also share information where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and, if you book with us, to complete the work and meet our legal and accounting obligations.

Your choices

You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you, at any time. Contact us using the details below.

Contact us

Changes

We may update this policy. The date at the top shows when it was last changed.